โ Overdue Follow-upsYou have members requiring follow-up.
Welcome Back, MCPL Team
Track members ยท Support teams ยท Build a stronger community
Follow-up Progress
Completed0
0
Overdue 24h0
Swimming Induction Status
Swimming Induction Total0
0
Booked0
Completed0
No Show0
Member Engagement
Calls0
Contacted0
Total Members0
Key Metrics
InBody %0%
Induction %0%
Completion %0%
Dashboard
| Member | Status | Assigned Trainer | InBody / Trainer | Induction / Trainer |
|---|
Top Trainers โ Calls
Number of members with a Call Date
Top Trainers โ InBody
Number of completed InBody sessions
Top Trainers โ Induction
Number of completed Induction sessions
Members
| # | Member | Join Date | Start Date | Call Date | InBody | Induction | Status | Trainer | Action |
|---|
Follow-up
| Member | Status | Trainer | Call Date | Next Follow-up | Action |
|---|
Swimming Induction
Members transferred after trainer follow-up completionWaiting0
Booked0
Completed0
No Show0
| Member | Branch | Lifeguard | Booking | Status | Notes | Action |
|---|
Daily Import
Import New / Converted contracts from ExcelImport Rules
Only New and Converted contracts are imported. Duplicate check uses User number first and MobileNumber as fallback. Fitness Manager imports only to their own branch.
Rows Read0
Imported0
Duplicates0
Skipped0
Errors0
Import Preview
| User Number | Member | Mobile | Status | Branch | Result |
|---|
MCPL
Member Follow-up Report
Swimming Induction Summary
Pending ยท Booked ยท Completed ยท No Show are counted from the selected branch scope.Reports
| Trainer | Members | Calls | Completed | InBody | Induction | Swimming Induction | No Show |
|---|
Trainers
Distribution Rule
Changing Auto Distribution does not change existing members. It applies when new members are imported. Existing assignments change only when the Fitness Manager edits the member.
| Name | Type | Branch | Status | Distribution | Action |
|---|
Fitness Managers
| Name | Branch | Action |
|---|
Settings
Service counting rules
InBody, Induction and Completed are independent. A completed follow-up does not automatically complete either service.
Data Management
Fitness Manager can clear ALL member and follow-up data for their own branch only. Trainers, Fitness Managers, branches and access settings will remain.